Start with the commercial problem
A business review should answer a practical question: what is worth changing, and why? We can examine missed sales enquiries, slow quoting, underused capacity, duplicated administration, recurring costs or work that depends too heavily on the owner.
The starting point is your business, rather than a particular software product. A clearer responsibility, a better follow-up routine or a simpler process may be more useful than introducing another tool. AI and automation are options where they support the commercial case.
A visit, evidence and an action plan
We begin with a free conversation of around 30 minutes. If there is a useful piece of work, we agree the scope and price before I visit. I sit with you and the people doing the work, walk through real examples and review the records you have agreed to share.
Your written opportunity report sets out the priorities, evidence, assumptions, likely costs and next steps. Where benefits cannot yet be estimated reliably, the recommendation is to establish a baseline. We then talk through the findings so you can decide what to do.
- A defined business area or process to review.
- A prioritised action plan, with dependencies and responsibilities.
- A review conversation and any specifically agreed follow-up.
- Implementation or specialist support quoted separately unless included.
Keep profit, revenue and time savings separate
Extra sales are not the same as extra profit. Time freed up is not automatically a reduction in payroll or cash expenditure. We consider the cost of delivering more work, software, setup, ongoing support and your team’s time.
The aim is to help you choose improvements with a credible business case. Recommendations are based on the available evidence; financial results are not guaranteed.
Experience from running businesses
I bring 20 years of experience as an owner, operator and lead director. My background includes building and co-owning Ridgestone Collections and a property portfolio, and joining an existing hotel business as a director to help lead its growth and improvement.
The Aphrodite’s example on this website describes my work within that business, not a fictional external consultancy engagement. Its historical turnover figures include expansion and the contribution of the team; they are not profit figures or a promise of a similar result for you.
What does business consultancy cost?
The first phone or video conversation is free. Paid consultancy is calculated at £600 per agreed day, with fixed quotes available once the scope is clear. I am not VAT registered, so VAT is not added to my consultancy fees.
Your quote covers the agreed time on site, preparation, analysis, reporting and review. Travel, software and specialist costs are confirmed before work. For a review or fixed project, payment is 50% before work starts and 50% on delivery, with the balance payable within 7 calendar days.
Your questions, answered
Do you work with businesses outside hospitality and property?
Yes. The service is for owners across sectors. My own operating experience includes hospitality and property; the free call establishes whether my skills fit your business and whether specialist input would be needed.
Will you help implement the recommendations?
Yes, implementation and team support can be agreed as part of the scope or commissioned separately. The quote makes clear what I will deliver, what you will do and any specialist work required.
Can you guarantee an increase in profit?
No. We agree evidence, assumptions and measures so you can assess the commercial case. Outcomes also depend on implementation, market conditions and factors outside the engagement.