Your assessment enquiry

This notice explains how Director’s Edge handles the information you submit when requesting a free initial assessment.

Who is responsible for your information

The data controller is Matthew Howarth trading as Director’s Edge, Gilpin Farmhouse, Levens, LA8 8EW. Contact matt@directorsedge-ai.co.uk about your information or this notice.

What you send

The form collects your business details, staff numbers, optional turnover band, location, areas where you want help, your message and contact details. Please avoid sensitive information about staff, customers or other individuals.

How it is used

Matt personally reviews enquiries and uses these details to respond, arrange an initial conversation and discuss a possible consultancy engagement. The form does not provide automated business advice or make automated decisions about you. Submitting it does not subscribe you to marketing.

Why these details are needed

Business enquiries are handled on the basis of the legitimate interest in reviewing and responding to requests for consultancy services. Where you are asking to enter a contract personally, information needed to take steps at your request before that contract may be processed on that basis. The acknowledgement on the form records your request for contact; it is not agreement to marketing.

Storage and access

Enquiries are saved in a hosted database provided through the website’s hosting infrastructure, using OpenAI Sites and Cloudflare. Access to enquiry reports is restricted to the authorised business owner. The form details are not published on the website.

Enquiry emails

When email sending is enabled, Resend processes email addresses and message content to send your acknowledgement and notify Matt of your enquiry. The notification includes the business and contact details you submit. Replies go to matt@directorsedge-ai.co.uk. These messages relate to your request and are not marketing emails.

Campaign information and cookies

If you arrive using a recognised campaign link and submit the form, its non-personal source, medium and campaign label may be saved with your enquiry to understand where requests came from. Arbitrary link parameters, advertising click IDs and browsing histories are not collected by this feature. The website does not use advertising or analytics tracking cookies.

How long information is needed

Retention depends on whether an enquiry remains active, leads to an engagement, or needs to be retained for a legal obligation or a dispute. Information no longer needed for those purposes should be deleted. Contact Matt to ask about the retention or deletion of your particular enquiry.

Your choices

Turnover, your town and additional comments are optional. A phone number is needed only if you choose a call back. To ask about your information, request access, a correction or deletion, contact Matt at matt@directorsedge-ai.co.uk or on 07539 873756

You can also ask about restriction, objection or portability where applicable. Please raise concerns with Matt first so they can be investigated. You have the right to complain to the Information Commissioner’s Office.